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Health Care Highly Rated

Look for differences of at least four percent.

Smaller differences often are not significant

Health Care Highly Rated

How HMOs scored on a member survey of care and service
  • 0% (Worse)
  • (Better) 100%
Kaiser Permanente - Northern California 76% Horizontal bar, 76 units
Western Health Advantage 76% Horizontal bar, 76 units
Blue Shield of California HMO 75% Horizontal bar, 75 units
Aetna Health of California Inc. 74% Horizontal bar, 74 units
Kaiser Permanente - Southern California 74% Horizontal bar, 74 units
Health Net of California, Inc. 73% Horizontal bar, 73 units
PacifiCare of California 72% Horizontal bar, 72 units
Blue Cross HMO - CaliforniaCare 70% Horizontal bar, 70 units
CIGNA HealthCare of CA 68% Horizontal bar, 68 units

About This Rating

What Was Measured?

What percentage of HMO members highly rated their health care — 8, 9 or 10 on a 0-10 scale.

These results are based on a survey of a sample of HMO members.

Why Is It Important?

How you feel about your health plan depends on your experiences with the doctors and the staff. HMOs that have a high rating for health care make it easy for their members to get the care they need. They also have doctors and staff who listen to patients, explain things clearly and treat them with respect.