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Communicating with Patients


Many patients consider communications the single most important aspect of their care. Good communications means patients are confident that the doctor spends enough time with them, listens carefully and respectfully to their concerns, and explains things in a way that they can understand.

These results are based on a survey of a sample of medical group patients.

How well do the medical group’s doctors and staff communicate with patients?

Doctor Explains Clearly
Doctor Listens Carefully
Doctor Respects Patient
Doctor Spends Time with Patient